FAQ Volvo 88890300 Vocom Interface and PTT 1.02/PTT2.03

Frequently asked questions, most concerned questions and customer feedbacks of the Volvo 88890300 Vocom Interface and Premium Tech Tool software (PTT 1.02/ PTT 2.03) are gathered below to lead to a better understanding of the device.
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Basic information:
Software version: PTT1.12/2.40, Windows XP ONLY
Software version: PTT2.03/3.02, 7 32-bit system ONLY
Language: Multi-Language
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Support truck makes: Volvo, Renault, UD and Mack Truck

FAQ:
About software:
Q: Can I use PTT2.03 new software with Volvo VCADS interface?
A: No, PTT2.03 works with Volvo Vocom 88890300 interface ONLY.

Q: What is difference between VOLVO VOCOM PTT1.02 and PTT2.03?
A: 1) ptt1.12 software mainly can work on Volvo vehicles till 2012 and euro 5. It comes with the package. It is provided for free. No need activation.
2) ptt2.03 software works on Volvo vehicles till 2015 and euro 6. This one is not free, if you need this one, you need to pay 230USD to purchase. It needs installation and activation by remote control. This software cannot be installed on VMWARE. After you buy it, we will contact factory to install the software for you.
Vocom interface Firmware supports all kinds of Volvo vehicles from old to latest. No need update in the future.

Q: Can I install both dev2tool 0.4.2 and Volvo VOCOM PTT 2.03/3.02 software on the same computer?
A: Sorry, PTT 2.03 is not compatible with dev2tool 0.4.2. So they can not be installed on same computer. But if you using PTT 1.02, it works.
(NOTE: Dev2tool 0.4.2 Version for Volvo with Unlimited Keygen: This one used for Parameter Programming for Volvo vehicles.)

Q: Can I install PTT2.013 software on Virtual Machine (VMware)?
A: No, PTT 2.03 can only be installed on Win 7 32-bit O/S, no VMware.

Q: Premium Tech Tool 2.03.85 asks for activation number, how can I get it?
A: 1) If your software is from us, please give me your order number, we provide one time free activation.
2) If your software is not from us, we will charge 230USD to active it.

Q: Hello, do you have installation guide for software?
A: The software CD in the packages contains software installation guide.

Q: Can you send the PTT2.03 software online?
A: Sorry, the software is too large, we have to send it by CD. Our factory would help you activate it via remote control. If you do not know how to install it, we can help you install it as well.

About function
Q: Will this Volvo Vocom interface program Renault ECU?
A: The Vocom interface and PTT software cannot program ECU, only for diagnosis purpose. But if you order Volvo IMMO TOOL, it will do.
(VOLVO IMMO TOOL: This software price is 135USD, not included in the parcel. If you need this software, you can buy it from us. This one is used for ECU programming. If you want to program ECU, besides this software, you need to have the flash file for yourself. This one is for offline programming.)

Q: ptt 2.23 support online as well as offline after activation? Need I to pay for this?
A: This PTT 2.23 software supports both online and offline after activation. You only need to pay the software price. No need to pay any extra money. This price includes all fees.

Q: Will this equipment work on the newest Renault truck Euro 6 Dti? Using the ptt2.03 software?
A: Our engineer has tested Volvo Euro 6 using PTT2.03. But we have not tested Renault truck Euro 6, we are not 100% sure.

Q: Thanks, your engineer help me install the software ready, i have one more question to ask, my car is a little far away from my pc, can I drop the internet and take my pc to diagnose?
A: Yes, you can direct run diagnosis without internet connection.

Q: Volvo vcads and volvo vocom both can test Volvo vehicles, which one software is newer? which can diagnose newer models, such as 2014 and 2015??
A:  If you need to work on newer volvo vehicles like 2014 and 2015, please choose VOLVO VOCOM and buy PTT2.03/3.02 software.

Q: Is your Volvo VOCOM clone or original?
A: Our Vocom interface is HQ clone, original VOCOM will charge 1500$ up.

About update
Q: When you will release new software? How frequently new software release within one year?
A: PTT2.03/3.02. is the latest software up to now. For software comes with the parcel which we provide for free, usually will have 1-2 update each year.

Q: Can i update this tool? How to do it, do you have instruction or video about it? thanks
A: You can upgrade it online. There is operation instruction in package CD.

Q: Does this come with 18 months of free updates please?
A: This one is free update online.

Customer review:
1. Take tried using the product for about 3 weeks. It was reliable quality. Really good.
2. I get this volvo scanner, i install the software on an old xp laptop, diagnose via cable works smoothly for volvo 2006, 2009 i tested in the past two days.
3. I believe this is the best Chinese made tool in the world.
4. Diagnose via cable works smoothly for my Volvo euro 5, excellent tool.

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