Multi-Diag Access J2534 prompt “the update of the communication interface”error

From obd2express customer response, after the Multi-Diag Access J2534 software installed, when work with his car get a prompt “the update of the communication interface” below, in this page, to not bottom go to, the LED lights flashed not bright..
multi-diag access j2534
Solution:
1. To reconnect or for the other car
2. If the LED is not bright, that equipment is broken, need to send back to repair

Note:
1. Pls disconnect the network when install the software.
2. Pls follow the installation video to install the software and drivers.

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